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Frequently Asked Questions
How do I login in to Animation Juice?
To create an account on Animation Juice, simply click on the “Create a new account or sign in” on the top right of the web-page, or navigate to https://wordpress-750546-2529576.cloudwaysapps.com/my-account. Once you are logged in you will have access to your purchase history, your downloads and other member information including managing your billing details for speedy checkout.
I forgot my password, how do I reset it?
Navigate to the account login page, type in your user name and click on “Lost your password”. You can reset it from there.
I want to take advantage of the premium membership perks - how do I become a premium member?
To gain access to the tutorial resource files and 10% off all store items as well as access to members only content, navigate to the Premium Membership sign up page. There you will find 3 subscriptions packages for you to choose between and join the club!
How come I have an account on the site but I don’t see the membership discounts?
It’s free to register an account with us. It allows you to store your billing information and access your download history for quick access to previous purchases. However, having an account with us doesn’t mean you will be part of the Premium Membership club if you haven’t bought a premium membership package.
I am a premium member but I can’t access free resource files or other store discounts?
If you have purchased a premium membership term, please ensure that you are logged into your account to take advantage of your discounts. If you are logged in and still can’t see the discounts, please ensure that that your membership hasn’t expired. To check, please navigate to your account page and view the ‘Subscriptions tab’ for more information.
How do I download my purchases?
To review your purchase history please log in and navigate to your account page. From here, click on the ‘Downloads’ tab on the left to download any of your previously purchased items.
I don’t want to become a member but how do I just sign up for news and tutorial updates?
Click here to subscribe to our news letter and have new tutorial videos delivered straight to your inbox!
I signed up for Animation Juice mail but didn’t receive a confirmation email?
Sometimes the confirmation email goes to your Spam or Trash folder, check there first. If you have previously signed up for Animaton Juice Mail, you are already in the system and there is no need to sign up again.
How come I’m not receiving Animation Juice emails?
If you have signed up for Animation Juice Mail and confirmed through the automated opt-in email, there may be a few reasons you’re not receiving mail from us. Please ensure that none of our mails are in your junk or spam folder. By white listing any emails you find in there this should rectify the problem for future emails. However, if you stopped receiving emails for some reason, you can try re-signing up here, or contact us and we will look into it.